VALET Solutions

Revolutionizing the valet parking experience with touchless technology for faster, safer, and hassle-free service

PMS and General Ledger Integration

Streamline revenue management by automating the posting of parking charges directly to hotel folios and accounting systems.

AI License Plate and Vehicle Recognition

AI-powered vehicle identification recognizes make, model, and license plate using advanced image analysis.

Diverse Payment Solutions

Supports traditional valet operations with pre-printed tickets for pay-by-web convenience and seamless in-person payments.

Touchless Valet

Enable a ticket-free, touchless valet experience to reduce physical interaction and improve safety while providing faster, more convenient service for guests.

Vehicle Call Down Scheduler

Allow guests to schedule vehicle retrievals in advance, minimizing wait times and enhancing the valet experience.

HD Camera Vehicle Inspection

Capture high-definition images of vehicles upon arrival to document existing damages and reduce false claims.

Remote Monitoring

Valet operations monitored in real-time, including reports and performance metrics, accessible from any device.

Multiple Customer Types and Rates

Effortlessly manage transient, overnight, monthly, and group parking, offering flexible options for rates and diverse customer needs.

Revenue Reporting

Generate detailed revenue reports with customizable templates and automated email summaries for better financial insights.

Employee Tracking

Track valet staff performance with tools for timekeeping, attendance, and cashier activity, enhancing accountability and efficiency.

BENEFITS

For Guests

Mobile-ready and convenient
Hassle-free, no tickets to lose
Ease-of-access with faster parking process
Hands-free mobility and secure mobile payments
Contactless validation for safety

For Operators

Virtual ticket processing
Online validations and pre-booking integration
Improved efficiency and reduced bottlenecks
Time-saving operations and lowered costs
PCI-SDLC certified operation for secure transactions

Ticket Management and Tracking

Digital tracking of tickets, vehicles, and keys in real time for seamless operations.

Revenue and Payment Processing

Centralized management of all transactions for financial transparency and accuracy.

Real-Time Monitoring

Track hardware health, system performance, and valet activity with proactive alerts for maintenance or operational issues.

Compliance Excellence

Fully compliant with PCI-SDLC, SOC 2, and GDPR, ensuring secure handling of customer and financial data.

AVPMi Valet Cloud Platform

Devices and Hardware

AVPMi’s valet hardware is designed for durability, reliability, and seamless integration with our cloud platform:

Valet Self-Service Kiosks: Our sleek, touchscreen kiosk lets parkers easily scan their tickets, make payments via credit card, and request their vehicles independently. Equipped with a barcode scanner, credit card reader, and receipt printer for convenience and efficiency.
Access Control Gates: Secure gates integrated with ticket validation, QR codes, and AVI tags for streamlined vehicle management.
Damage Control Cameras: Capture high-resolution images to document vehicle condition at check-in and check-out, minimizing liability.
License Plate Recognition Cameras: Automatically associate license plates with virtual tickets for faster check-ins and exits.
All-in-One POS Systems: User-friendly point-of-sale units optimized for cashiers, dispatchers, and key management.
iPhones and iPads: Portable devices for valet attendants to manage tickets, requests, parking spaces, and real-time communication with guests.

Extensive Integrations

AVPMi’s valet solutions seamlessly connect with over 500 third-party applications, enabling operators to optimize workflows and provide exceptional service:

Property Management Systems (PMS)

Cloud-optimized for faster processing and seamless operational efficiency.

Payment Gateways

Process secure transactions with EMV-compliant solutions supporting major credit cards, Google Pay, Apple Pay, and NFC tap-to-pay.

Employee Management Systems

Manage staff parking, schedules, and access permissions with integrations for streamlined operations.

Customer Engagement Tools

Sync with SMS and email platforms to enhance communication and provide real-time updates to guests.

iOS Mobile Applications: Streamlining Valet Operations with Mobile Flexibility

AVPMi’s iOS mobile applications enable valet operators to manage their operations with flexibility and efficiency, seamlessly integrating with AVPMi’s platform and hardware to deliver exceptional customer service.

Seamless Integration
Unmatched Flexibility

Enhanced Efficiency
Exceptional Service

AI-Powered Vehicle Identification

Utilize advanced AI to recognize vehicle make, model, and license plate, streamlining the check-in process.

Damage Control Documentation

Take high-resolution pictures of vehicles upon arrival to document their condition and minimize liability risks.

Valet Ticket Management

Create and manage valet tickets in real time, including the ability to scan pre-printed QR codes for streamlined processing.

Payment and Request Handling

Process payments and manage vehicle retrieval requests directly from the app for faster customer service.

Porte-cochère Operations

Operate a fully mobile valet system with iPhones, enabling attendants to manage parking inventory, requests, and key tracking efficiently.

iPad Integration for Dispatch and Cashiering

Dispatchers and cashiers can use the app’s intuitive interface to process payments, manage keys, and coordinate special events, all from an iPad integrated with AVPMi’s devices.

Web Applications for Operators

Our web applications provide valet operators with powerful tools to oversee every aspect of their operations:

Arrival and Departure Boards: Track vehicle and key status in real time to ensure efficient valet operations.
Revenue Tracking: Monitor payments and revenue streams through detailed reporting tools.
Damage Control Management: Access images and documentation to resolve disputes quickly and effectively.
Validation Tools: Process validations for retail, hospitality, and events, with detailed tracking of associated costs.

PC-Based Cashiering and Dispatching Application

AVPMi’s PC-based cashiering and dispatching application offers robust tools for managing valet operations, providing unparalleled control over transactions and workflows to ensure efficiency and accuracy.

Key Management: Securely track, store, and manage vehicle keys with real-time updates to prevent delays and errors.
Payment Processing: Process payments seamlessly, supporting cash, EMV-compliant credit cards, Google Pay, Apple Pay, and NFC tap-to-pay options.
Validation Management: Handle ticket validations for events, retail, and hospitality with detailed tracking of costs and activity.
Special Events Coordination: Simplify group parking management for events, including assigned spaces and revenue tracking.
Intuitive Interface: Designed for ease of use, reducing training time and maximizing operational efficiency for cashiers and dispatchers.

Additional Products and Services

AVPMi offers a range of additional products and services to support valet operations and enhance customer satisfaction:

Implementation Services: Expert teams handle hardware installation, system configuration, and training for seamless deployment.
Consumables: Provision of pre-printed tickets and specialty media like QR and NFC tags for valet operations.
Dedicated Support: 24/7 access to knowledgeable support specialists ensures smooth operations and quick issue resolution.
Preventative Maintenance: Hardware system health monitoring and maintenance agreements keep hardware performing at its best.